Privacy Policy

We value your privacy and design our systems with security and transparency.

This policy explains what information we collect, why we collect it, how we use it, and the choices you have. It applies to veltrixo.website and Veltrixo News Academy services. By using our services, you consent to this policy.

Data We Collect

Account info, course progress, and technical logs for reliability.

• Account information: name, email address, and authentication identifiers.
• Learning data: course enrollments, progress checkpoints, assessments, and completion timestamps.
• Usage metrics: pages visited, feature interactions, session duration, and referral paths.
• Device and log data: IP address, browser/OS details, approximate location (city-level), and error diagnostics.
• Communication preferences: subscription states for newsletters or product updates.

We do not knowingly collect data from children under 13 (or the equivalent age in your jurisdiction).

Use of Data

We provide and improve services, personalize content, and prevent abuse.

• Deliver core functionality such as sign-in, learning workflows, and certificate issuance.
• Maintain reliability and safety through monitoring, debugging, and abuse prevention.
• Personalize content recommendations and optimize learning journeys.
• Communicate important notices like changes to terms, privacy, or service disruptions.
• Comply with legal obligations and enforce our terms of use.

Your Choices

You can access, correct, or delete your data and manage communications.

• Access and correction: request a copy of your data or ask us to fix inaccuracies.
• Deletion: request deletion of your account and associated personal data, subject to legal retention.
• Marketing preferences: opt in or out of non-essential communications at any time.
• Cookies: configure your non-essential cookie preferences using the banner controls.

Depending on your region, you may have additional rights such as data portability or objection to processing.

Security

We use industry-standard safeguards and limit access to personal data.

• Encryption in transit, strict access controls, and audit logging.
• Least-privilege access for staff and periodic security reviews.
• Incident response procedures to detect, contain, and notify as required.

No method of transmission or storage is 100% secure. We work continuously to enhance our defenses.

Contact

For privacy requests, email [email protected].

Veltrixo News Academy, 1278 Market Row, Suite 302, San Francisco, CA 94103, USA. Tel: +1 (415) 248-6039